Contact information

Contact Information

We’re here to help. If you have any questions about your order, our products, shipping, or returns, please feel free to contact us using the details below.

Customer Support

For general inquiries and customer support:

  • Email: theharvian.official@gmail.com
  • Response Time: 0–48 business hours

Business Information

TheHarvian.shop
Online Store

Order Support

When contacting us about an order, please include:

  • Your full name
  • Order number
  • A brief description of your request

This will help us assist you more quickly.

Support Hours

Monday – Friday
09:00 – 18:00 (CET)

Messages sent outside these hours will be answered on the next business day.

Additional Notes

We aim to respond to all inquiries as quickly as possible. During busy periods, response times may be slightly longer than usual.